AI Knowledge Base

Upload Documents

Upload PDFs, text files, or CSVs containing your product information, FAQs, and policies. The AI will read these to generate smart replies.

Click to upload or drag and drop

PDF, TXT, CSV (Max 10MB)

return_policy_2024.pdf

Indexed 2 hours ago

product_catalog.csv

Indexed yesterday

Automatically suggest replies to agents based on the uploaded knowledge base.

Allow AI to reply directly to customers without human approval. (Use with caution)

AI Personality Prompt